Our Privacy Commitments
These highlights summarize our core privacy principles. They do not replace the full Privacy Policy below, which all players are required to read.
bet8 uses industry-standard encryption and security protocols to protect your personal information. All data transmitted between your device and our servers is encrypted using TLS. We conduct regular security audits to identify and address vulnerabilities before they become problems.
bet8 does not sell, rent, or trade your personal information to third parties for their own marketing purposes. Data shared with third parties is limited strictly to what is necessary to operate the platform — payment processors, KYC verification providers, and regulatory bodies as required by Philippine law.
Under the Philippine Data Privacy Act of 2012 (Republic Act 10173), you have the right to access, correct, and request deletion of your personal data. bet8 provides clear processes for exercising these rights. Contact our Data Protection Officer at any time to make a data request.
Every piece of personal data we collect has a clear, lawful basis — either your consent, the performance of our contract with you, compliance with a legal obligation, or our legitimate interests in operating a safe and compliant gaming platform. We do not collect data speculatively.
bet8 retains personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable law. Account data is retained for a minimum of five years following account closure to comply with anti-money laundering regulations in the Philippines.
In the unlikely event of a personal data breach that poses a risk to your rights and freedoms, bet8 will notify the National Privacy Commission (NPC) within 72 hours of becoming aware of the breach, and will notify affected players without undue delay, as required under Philippine data privacy regulations.
Summary: This Privacy Policy describes how bet8 ("we," "us," "our") collects, uses, stores, and protects the personal information of players and visitors ("you," "your") who use the bet8 online gaming platform at bet8.one. We are committed to full compliance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations.
bet8 takes the privacy and security of your personal data seriously. This Privacy Policy sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read this policy carefully to understand our practices regarding your personal data and how we will treat it.
By registering an account on bet8, making a deposit, or otherwise using our services, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with any part of this policy, you should not use the bet8 platform.
This Privacy Policy should be read alongside our Terms and Conditions, which govern your use of the bet8 platform and are incorporated herein by reference.
Regulatory Framework: bet8 processes personal data in accordance with Republic Act No. 10173, the Data Privacy Act of 2012, and its Implementing Rules and Regulations as enforced by the National Privacy Commission (NPC) of the Philippines.
For the purposes of the Data Privacy Act of 2012, the data controller responsible for your personal information is bet8, the operator of the online gaming platform accessible at bet8.one.
bet8 has appointed a Data Protection Officer (DPO) who is responsible for overseeing questions in relation to this Privacy Policy. If you have any questions about this policy, including any requests to exercise your legal rights, please contact our DPO using the details set out in Section 14 of this policy.
Data Protection Officer: All data-related inquiries, access requests, and complaints should be directed to our DPO. Contact details are provided in Section 14 of this Privacy Policy. We aim to respond to all legitimate requests within thirty (30) days.
bet8 collects and processes the following categories of personal data:
Sensitive Personal Information: Where we collect information that may be classified as sensitive personal information under the Data Privacy Act (such as government ID numbers), we apply additional safeguards and process such data only where strictly necessary for identity verification and regulatory compliance purposes.
bet8 collects personal data through the following means:
Data you provide directly to us when you:
Data collected automatically when you use the bet8 platform, including through cookies, web beacons, and similar tracking technologies. This includes technical data about your device and browsing behavior on our platform. Please refer to Section 8 for our full Cookies Policy.
In certain circumstances, bet8 may receive personal data about you from third parties, including:
bet8 uses your personal data for the following purposes:
| Purpose | Data Used |
|---|---|
| Account registration and management | Identity, contact, and login data |
| Age and identity verification (KYC) | Identity data, government ID, date of birth |
| Processing deposits and withdrawals | Financial data, identity data |
| Fraud prevention and AML compliance | Financial data, technical data, identity data |
| Customer support and dispute resolution | Communications data, account data |
| Platform improvement and analytics | Technical and usage data (anonymized where possible) |
| Responsible gaming monitoring | Gaming activity data, responsible gaming data |
| Regulatory reporting and compliance | Identity, financial, and gaming activity data |
| Marketing communications (with consent) | Contact data, gaming preferences |
| Security and access control | Technical data, login data |
Marketing Opt-Out: If you have consented to receive marketing communications from bet8, you may withdraw that consent at any time by updating your communication preferences in your account settings or by contacting our support team. Withdrawal of consent does not affect the lawfulness of processing carried out before the withdrawal.
Under the Data Privacy Act of 2012, bet8 relies on the following legal bases for processing your personal data:
bet8 does not sell, rent, or trade your personal data to third parties. We may share your personal data with the following categories of recipients, strictly on a need-to-know basis:
Third-party companies that provide services on our behalf, including payment processors (GCash, PayMaya, BPI, BDO, Metrobank), KYC verification providers, IT infrastructure and hosting providers, customer support platforms, and fraud prevention services. All service providers are contractually bound to process your data only on our instructions and in accordance with applicable data protection law.
Where required by applicable Philippine law, court order, or regulatory directive, bet8 may disclose personal data to government agencies, regulatory bodies (including PAGCOR and the Anti-Money Laundering Council), law enforcement agencies, and courts. Such disclosures are made only to the extent required by law.
In the event of a merger, acquisition, restructuring, or sale of all or part of bet8's business, your personal data may be transferred to the acquiring entity as part of that transaction. You will be notified of any such transfer and any changes to this Privacy Policy that may result.
In circumstances not covered above, bet8 will share your personal data with third parties only with your explicit prior consent.
No International Transfers: bet8 does not currently transfer your personal data outside of the Philippines. If this changes in the future, we will update this Privacy Policy and ensure that appropriate safeguards are in place in accordance with the Data Privacy Act.
bet8 uses cookies and similar tracking technologies to enhance your experience on our platform, analyze usage patterns, and support security functions. The following types of cookies are used:
You can manage your cookie preferences through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of the bet8 platform.
bet8 retains personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable law. Our standard retention periods are as follows:
Upon expiry of the applicable retention period, personal data is securely deleted or anonymized in accordance with our data disposal procedures.
Under the Data Privacy Act of 2012, you have the following rights with respect to your personal data held by bet8:
Request a copy of the personal data we hold about you and information about how it is processed.
Request correction of inaccurate or incomplete personal data we hold about you.
Request deletion of your personal data where there is no longer a lawful basis for processing it.
Object to processing of your personal data for direct marketing or where processing is based on legitimate interests.
Request that we restrict processing of your personal data in certain circumstances.
Receive your personal data in a structured, commonly used format for transfer to another controller.
To exercise any of these rights, please contact our Data Protection Officer using the details in Section 14. We will respond to all legitimate requests within thirty (30) days. In some cases, we may need to verify your identity before processing your request.
NPC Complaints: If you are not satisfied with our response to a data privacy request or complaint, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines. Information on how to file a complaint is available on the NPC's official website.
bet8 implements appropriate technical and organizational measures to protect your personal data against unauthorized access, accidental loss, destruction, or disclosure. Our security measures include:
Your Role in Security: While we take extensive measures to protect your data, you also play an important role. Keep your bet8 login credentials confidential, use a strong and unique password, and contact us immediately if you suspect unauthorized access to your account.
The bet8 platform is strictly intended for adults aged 21 years and above. We do not knowingly collect personal data from individuals under the age of 21. If we become aware that we have inadvertently collected personal data from a person under 21, we will take immediate steps to delete that data and close the associated account.
If you are a parent or guardian and believe that your child has provided personal data to bet8, please contact our Data Protection Officer immediately using the details in Section 14 so that we can take appropriate action.
Age Verification: bet8 uses age verification procedures during registration and KYC to prevent underage access to the platform. These measures are in place to protect minors and to comply with Philippine gaming regulations.
bet8 reserves the right to update or modify this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory requirements. When material changes are made, we will:
Your continued use of the bet8 platform after the effective date of any updated Privacy Policy constitutes your acknowledgment of the changes. We encourage you to review this policy periodically to stay informed of how we protect your data.
For any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data by bet8, please contact our Data Protection Officer:
bet8 Data Protection Officer
Email: [email protected]
General Support: [email protected]
Response Time: Within 30 days of receipt of your request
Live Chat: Available 24/7 from your bet8 account dashboard
When contacting us regarding a data privacy matter, please include your full name, registered email address, and a clear description of your request or concern. This will help us process your request as efficiently as possible.
For complaints that remain unresolved after contacting our DPO, you may escalate your concern to the National Privacy Commission of the Philippines.